Privacy Policy

Last Updated: June 7, 2021

Who we are

Twist and turn is a brand that stands tall on its creativity, dedication, passion and the pledge to deliver artistic cultural textile heritage to every door of our country and beyond. We at Twist and Turn believe that you will be as enchanted and mesmerized as we were while creating each of our eco-friendly, artistic, handmade beautiful, unique and sustainable product.

Our website address is: https://twistandturn.in.

Collection Of Information Done By Twist and Turn

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.  After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Twist and Turn collects basic information required to service your requests, including your name, mailing address, email and phone number. This information is gathered when you fill up the contact forms.

Cookies

When you browse our website, we also use “cookies” or bits of tracking data to gather information about your preferences. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

When you log in, we will also set up several cookies to save your login information and your screen display choices. If you select “Remember Me”, your login will persist in the browser. If you log out of your account, the login cookies will help you login.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Use Of Collected Information

The primary reason we gather information is for order processing, shipping and customer service. For example, we may contact you to provide an update on your order, information regarding the shipping status or to clarify questions related to your order. We also use this information to improve our products, services, website content and navigation.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Steps Twist and Turn Takes To Ensure Security When Shopping Online

When you place orders or access your account information, we offer the use of secure socket layer (SSL) technology. The secure socket layer (SSL) encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have employed reasonable and current Internet security methods and technologies.

www.twistandturn.in web site makes use of — Bit Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted over the internet. We do not record or retain your card information at all as it is directly passed over to the payment gateway for processing through the — Bit Secure Socket Layer (SSL).

When you make a purchase online, either a solid key or a locked padlock icon will appear in the lower right of your browser window. This icon indicates that your transaction session is secured through Secure Socket Layer (SSL).

Changes In Policy

You acknowledge that this Privacy Policy is part of the User Agreement and you unconditionally agree that using this Site signifies your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site. Your visit and any dispute over privacy is subject to this policy and the User Agreement, including limitations on damages. We reserve the right to change the terms of use and this Privacy Policy, at any time. We will post any changes so that you are always aware of our policy. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Contact Information

If you would like to ask about, make a request relating to, or complain about how we process your personal information, you can contact us by email at info@twistandturn.in, or you can contact us using information given below.

Address: SHOP NUMBER UGF-1044 LEKHRAJ DOLLAR
FAIZABAD ROAD INDIRA NAGAR LUCKNOW 226016

Phone: (+91) 7860522786

If you have any queries, requests or suggestions, please do not hesitate to contact us. We will be pleased to assist you.